KEY PERFORMANCE INDICATORS
Delivery Accuracy KPI - monitors all suppliers deliveries are in the right quality and in the right specs and on time
Order Fulfillment KPI - monitors POLAAMAS deliveries of supplies to retailers as per window or lead time set/agreed between Polaamas / Customer / Suppliers
Inventory Accuracy KPI - Polaamas monitors inventory accuracy to reduce obsolescence and reduces discrepancies.
Inventory Turnover KPI - monitors the average stay time of supplies at each hub and intermediate hub for cost effective storage space.
Red Flag sent on Time KPI - pre-alert Customer / suppliers on the levels of inventory set within the management control
COMMITTED TO CUSTOMER SERVICE
Committed To Helping Our Customers Exceed Expectations of Their Customers
Tracking Key Measures Of Performance and Continuous Improvement Processes Ensure High Levels of Customer Satisfaction